At times, unexpected internet disconnections can occur, and it’s essential to know how to protect your work. Our software is designed to function with a single license, which means it can operate without an internet connection. However, there is always a risk that it may stop working if you lose connectivity. Here’s what you need to know to safeguard your open model during such instances.
Immediate Action Required
If you experience an internet disconnection, it’s crucial to act quickly. You have a window of 7 minutes to save your open model before the software transitions to demo mode. During this time, ensure that you save your work to avoid losing any progress.
Understanding Demo Mode
Once the 7-minute window expires, the software will automatically switch to demo mode. In this mode, you will lose access to certain features, including the ability to save your model. This can be frustrating, especially if you have invested significant time and effort into your work.
Reconnecting to the Internet
If you manage to reconnect to the internet within the 7 minutes, your software will remain connected to your license, allowing you to continue working without interruption. This means you can save your model and keep using the software as intended.
What Happens After 7 Minutes?
If you do not reconnect within the 7-minute timeframe, even if you regain internet access later, the software will remain in demo mode. Unfortunately, you will not be able to reconnect to your license without restarting the software. This means you will need to close the application and reopen it to regain full functionality.
Conclusion
To ensure a smooth experience, always save your work frequently, especially if you notice any connectivity issues. By being proactive, you can avoid the inconvenience of losing your model and ensure that your work is safe. If you have any further questions or need assistance, please don’t hesitate to reach out to our customer support team. We’re here to help!